The following steps will assist you in claiming / un-claiming an Order.
For more information you can refer to the Claim / Assign Tutorial.
Claiming an Order
- Click the
Orders button from the Dashboard.
- Select one of the following on the Order you wish to claim:
- Claim Order - this will add the Order to the Assigned tab but will not assign a driver.
- Claim and Assign - Enter the Driver Name or click Self Assign.
Un-claiming an Order
Only the assigned Driver can un-claim an order once it has been assigned to the Driver.
- Click the
Orders button from the Dashboard.
- Access the Assigned tab.
- Click the
button on the type right of the Order.
- Select the Reason for Rejection.
- Click the Unclaim Order button.
For additional assistance you can visit RunBuggy Support.