The steps below show you how to claim or unclaim an order.
Claiming an Order
- Click the
Orders button from the Dashboard.
- Select one of the following on the Order you wish to claim:
-
- Claim Order - This will add the Order to the Assigned tab but will not assign a driver.
- Claim and Assign - Enter the Driver Name or click Self Assign.
Unclaiming an Order
- Click the
Orders button from the Dashboard.
- Access the Assigned tab.
- Click the
button on the type right of the Order.
- Select the Reason for Rejection.
- Click the Unclaim Order button.
NOTE: Only the assigned Driver can unclaim an order once it has been assigned.