The pick up verification code feature helps Drivers complete secure vehicle pick ups by confirming they are the authorized person assigned to the order. For orders that require pick up verification, Drivers must provide a unique verification code to the Pick up Contact after arriving at the pick up location and before beginning the vehicle inspection and loading process.
Once you arrive and mark yourself as arrived in the RunBuggy Mobile App, the Pick Up Contact receives a verification code by email. You will then be prompted to provide your pick up verification code to the Pick Up Contact. The codes must match before you can proceed with the inspections and loading the vehicles for delivery.
Accepting & Picking Up an Order with a Verification Code
Below are the steps and screens showing the Driver the pick up verification message after they accept the order and provide their pick up ETA and the verification code they will need to show the Pick Up Contact once they arrive at the location.
Accepting an Order with Pick Up Verification
- Open the order and tap Accept.
- Select or set the pick up ETA.
- Tap Submit.
- The Driver will be shown a message indicating the order will require code verification at the pick up location. Tap OK to continue.
Picking Up an Order with a Verification Code
- Once the Driver arrives at the pick up location, tap Arrived.
- Present the Pick Up Verification Code to the Pick Up Contact.
- If necessary, tap the Pick Up Verification Code button to open the verification code.
- Once the Driver and the Pick Up Contact confirm the codes match, tap Start Inspection and complete the inspections of the vehicles before loading.