Each user type within Hitch has a dashboard with reports and information about your orders. Dashboards are a great place to view your company’s orders at a glance and take action on orders that need attention.
- Hitch Company Admin
- Hitch Transporter Admin
- Hitch Transporter Admin + Driver
- Hitch Driver
- Hitch Shipper
Hitch Company Admin
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Orders to Assign
- Number of orders that have been created but not yet assigned to a transporter.
- View under Transportations > Unassigned tab.
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Orders for Pickup
- Number of orders with the T-Status “Driver Accepted,” “Driver Arrived” and “Vehicles Picked-Up."
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Active Orders
- Number of orders that have been created and may be in progress, but not yet delivered/completed.
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Orders Completed Today
- Number of orders completed today.
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Graph - Vehicles Over Time
- Number of vehicles delivered each month for the past year.
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Graph - Month Summary
- Number of orders Placed vs. Completed each month for the past year.
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My Tasks
- Open tasks that need attention.
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My Active Orders
- List of orders that have been created but not yet delivered/completed.
- Click an order to view the order details and modify if needed depending on the order status (Reassign Transporter, Unassign Transporter, message the transporter/driver, etc.)
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Orders to Assign
- List of orders with the T-status “Claimed.” Order has been claimed by a transporter but not yet assigned to a driver.
- Click an order to view the order details and Reassign Transporter, Unassign Transporter, Assign/Reject Driver if allowed, or message the transporter about assigning a driver.
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Potential Issues or Problem Orders
- Unclaimed, driver rejected, and on hold orders.
- Click an order to view the order details and Reassign Transporter, Unassign Transporter, Assign/Reject Driver if allowed, or message the transporter about assigning a driver.
Hitch Transporter Admin
Web Dashboard
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Orders for Assignment
- Number of orders that have been claimed but not yet assigned to a driver.
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Preferred Orders
- Shows number of preferred orders ONLY if/when viewing your RunBuggy Marketplace dashboard.
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Orders Completed Today
- Number of orders completed today.
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Assigned Orders
- Number of orders that have been assigned to a driver.
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Graph - Completed Orders $ Income (Monthly)
- Shows Income vs. Number of vehicles delivered each month for the past year.
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Orders to Assign
- Order has been claimed but not yet assigned to a driver.
- Click an order to view the order details and assign a driver.
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Driver Rejected Orders
- Order has been claimed and assigned, but then rejected by a driver.
- Click an order to view the order details and reassign a new driver.
Mobile Dashboard
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Completed Orders $ Income (Monthly)
- Shows Income for vehicles delivered during the current month.
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Orders for Assignment
- Number of orders that have been claimed but not yet assigned to a driver.
- View in the “Unassigned” section in Search tab.
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Preferred Orders
- Shows number of preferred orders ONLY if/when viewing your RunBuggy Marketplace dashboard.
- View in the Search tab
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Orders Completed Today
- Number of orders completed today.
- View in Order History
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Assigned Orders
- Number of orders that have been assigned to a driver.
- View in the “Assigned” section in Search tab
Hitch Transporter Admin + Driver
Web Dashboard
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Orders for Pickup
- Number of orders with the T-Status “Driver Accepted,” “Driver Arrived” and “Vehicles Picked-Up."
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Orders for Dropoff
- Number of orders with the T-Status "Signature Picked-up," "Provided ETA Dropoff" and "Vehicles Delivered."
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Orders for Assignment
- Number of orders that have been claimed but not yet assigned to a driver.
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Preferred Orders
- Shows number of preferred orders ONLY if/when viewing your RunBuggy Marketplace dashboard.
- Orders Completed Today
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- Number of orders completed today.
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Assigned Orders
- Number of orders that have been assigned to a driver.
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Graph - Completed Orders $ Income (Monthly)
- Income
- Vehicles
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Orders to Assign
- Order has been claimed but not yet assigned to a driver.
- Click an order to view the order details and assign a driver.
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Driver Rejected Orders
- Order has been claimed and assigned, but then rejected by a driver.
- Click an order to view the order details and assign a new driver.
Mobile Dashboard
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Completed Orders $ Income (Monthly)
- Shows Income for vehicles delivered during the current month.
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Orders for Pickup
- Number of orders with T-Status “Driver Accepted” “Driver Arrived” and “Vehicles Picked-Up"
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Orders in Transit
- Number of orders currently moving with your drivers.
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Orders for Assignment
- Number of orders that have been claimed but not yet assigned to a driver.
- View in the “Unassigned” section in Search tab.
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Preferred Orders
- Shows number of preferred orders ONLY if/when viewing your RunBuggy Marketplace dashboard.
- View in the Search tab
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Orders Completed Today
- Number of orders completed today
- View in Order History
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Assigned Orders
- Number of orders that have been assigned to a driver.
- View in the “Assigned” section in Search tab
Hitch Driver
Driver Web and Mobile Dashboards contain four sections that show the number of their orders with the following T-Statuses:
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Orders Completed Today
- “Vehicles Signature Delivered”
- “Payout Processing”
- “Payout Complete"
- Orders for Pick-up
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- “Driver Accepted”
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- “Driver Arrived”
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- “Vehicles Picked-Up"
- “Vehicles Picked-Up"
- Orders for Drop-off
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- "Signature Picked-up"
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- "Provided ETA Dropoff"
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"Vehicles Delivered"
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"Vehicles Delivered"
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Orders to Accept
- “Assigned”
Hitch Shipper
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Orders in Transit
- Number of your orders currently being moved.
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Orders Completed Today
- Number of your orders completed today.
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Total Monthly Expense
- Your total expenses for the current month.
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Month Summary
- Number of Placed Orders vs. Completed Orders and Total Fares paid for the current month (per day).
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My Active Orders
- List of orders you created.
- Click an order to view the order details, status, progress, history, etc.