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Article: Create an Order

  • Updated

RunBuggy Marketplace allows you to create an order so it is available to be claimed by our verified transporters.

MP Create Order full screen 10232024.png

 

1. Login to your RunBuggy account and click “Create an Order” at the top left. 

MP Create Order button 10232024.png

 

2. Select or enter the pick up and drop off addresses and contacts.

  • Business OR Personal – Choose if the location is a business or personal address. Contact info is not required for businesses but adding it to the order is highly encouraged for a smooth process. 
  • Location Name (Optional) – Enter the name of the location.  
  • Pickup/Drop-Off Directions (Optional) – Specific pick up or drop off directions.  
  • Contact Name (Required) – Names of contacts.  
  • Contact Number (Required) – Phone numbers of contacts.  
  • Contact Email (Optional) – Emails of contacts.  
  • Notify Contact (Optional) – Toggle whether you want the contacts to be notified about updates on the order (text/email). Blue indicates they will be notified. 
  • Additional Contacts (Optional) - You can add additional pick up and drop off contacts in case the primary contact cannot be reached (by the driver for scheduling and arrival).

MP Create Order Contacts Info 10232024.png

 

3. Add the vehicle(s) needing to be shipped, either by VIN, or Year, Make, & Model. 

  • If you’re shipping multiple vehicles, you can add them one at a time by filling out their VINs or Year, Make, & Model, or click the “multiple vehicles” button to add a list of VINs (not available for Year, Make, & Model).

MP Create Order Add Vehicles 10232024.png

  • Click the arrow next to each vehicle to expand and enter additional vehicle details (optional). 
    • Size – Toggle to blue if the vehicle is oversized.  
    • Status – Toggle to blue if the vehicle is operational.  
    • Key Status – Toggle whether the vehicle is missing keys. 
    • Does it Roll? – Toggle whether the vehicle rolls. 
    • Stock Number – Available for dealerships to add.  
    • Color – Available to add. 
    • Notes – Any additional notes about the vehicle.  
    • Add Gate Pass – You can upload & add a gate pass for the vehicle if needed for pickup or drop-off. 
    • From here, you can also remove a vehicle if needed.

MP Create Order Add Vehicle Info 10232024.png

 

4. Choose or enter the remaining order details. 

  • Enclosure Option (Required) – Choose if you want the vehicle(s) to be moved in an open or enclosed truck.  
  • Owner (Required) – Who places the order.  
  • Delivery Option (Required) 
    • Standard: Self-service option. Often the lowest cost. Placed in the open market. Concierge service not available & Shipper will need to monitor their orders from pickup to delivery.  
    • Gold: Mid-tier option. Priced slightly above “Standard.” Ability to schedule pick up. Some concierge service provided.  
    • Platinum: Top-tier option. Priced for full, white glove service. RunBuggy Concierge team handles every aspect of the order & has additional discretion to incentivize faster pick up. 
    • Repo: Repo yard to Auction. 
    • Note: Gold, Platinum and Repo allow you to schedule a “pick up by” date. Click the calendar icon to select a date.

MP Create Order Scheduling option 10232024.png

  • Payment By (Required) – Who is paying for the order.  
  • Promotion Code (Optional) – Any promotions we may be providing.  
  • Notes (Optional) – Any additional order notes.

MP Create Order Delivery Options 10232024.png

 

5. Click “Save Draft” or “Place Order.” 

  • Save Draft – Assigns the order the “Draft Created” status. It will sit idle in the Draft section of your “Orders” tab until you are ready to place the order. 
  • Place Order – Instantly processes & creates the order for transporters to claim on Marketplace. 
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