Before You Get Started

• Video: Welcome to Hitch
• Glossary of Terms: RunBuggy Hitch
• Video: Downloading the Mobile App (iPhone)
• Video: Passwordless Authentication

Getting Started

• Video & Job Aid: Editing Company Information
• Video & Job Aid: Managing Locations
• Video & Job Aid: Toggling Notification Settings
• Basic Dealership Training Resource Guide
• Advanced Dealership Training Resource Guide

Creating & Managing Orders

• Video & Job Aid: Creating an Order
• Article: Creating an Order
• Quick Reference: Creating an Order (Mobile App)
• Infographic: Saving a Draft Order
• Article: Order on Hold Reason for Shippers
• Article: Bidding Feature
• Video: Creating a Bidding Order
• Video: Accepting a Bid
• Quick Reference: Creating Order Labels
• Quick Reference: Editing Order Notes
• Video: Order Notes
• Video: Modifying an Order
• Video: Cancelling an Order

Tracking Orders

• Video: Tracking an Order
• Video: Using the Car Tracker Tool
• Video & Job Aid: Using the Grid View

Viewing Reports

• Article: Searching & Reporting
• Video: Downloading a BOL
• Video: Downloading Vehicle Inspection Photos
• Quick Reference: Exporting Charge Reports
• Article: Order on Hold Reason for Shippers