Before You Get Started
- Video: Welcome to Hitch
- Glossary of Terms: RunBuggy Hitch
- Video: Downloading the Mobile App (iPhone)
- Video: Passwordless Authentication
Getting Started
- Basic Dealership Training Resource Guide
- Advanced Dealership Training Resource Guide
- Article: Company Configuration Settings
- Article: Creating Pricing Tables
- Video & Job Aid: Theme Setup
- Video & Job Aid: Editing Company Information
- Video & Job Aid: Managing Locations
- Video & Job Aid: Toggling Notification Settings
- Article: Notification Settings
- Article: Smart Notifications (Mobile)
- Job Aid: Toggling Between Companies
- Article: Understanding Account Access Restrictions
Editing & Managing Accounts
- Video & Job Aid: Adding, Editing, & Deleting Users
- Video: Adding a User Role
- Video: User Role
- Video & Job Aid: Editing Your User Profile
- Video & Job Aid: Adding a Driver
- Video & Job Aid: Adding & Editing a Transporter Account
- Video & Job Aid: Adding & Editing a Shipper Account
- Video & Job Aid: Adding & Editing a Customer Account
- Video & Job Aid: Enabling the Broker Feature
- Video & Job Aid: Adding a Sub Contractor
- Job Aid: Associating a Carrier with a VLC
Creating & Managing Orders
- Article: Creating an Order
- Video & Job Aid: Creating an Order
- Video: Order Details
- Video: Assigning an Order to Marketplace
- Video: Assigning & Reassigning a Transporter
- Video & Job Aid: Assign a Driver
- Video & Job Aid: Assigning an Order to a Sub Contractor
- Article: Bidding Feature
- Video: Enabling Bidding & Adding Transporters to Bidding Groups
- Video: Creating a Bidding Order
- Video: Accepting a Bid
- Video: Toggling Between Companies
- Video: Order Notes
- Video: Modifying an Order
- Video & Job Aid: Bulk Order Modifications
- Video: Finding an Order & Chats
- Video: Sorting & Filtering Orders (Admin)
- Video & Job Aid: Manually Progressing an Order
- Video: Tracking Portal
- Video: Creating, Editing, & Duplicating Pricing Tables
- Video: Pricing Table Templates
- Video & Job Aid: Using the Grid View
- Article: Hitch Task Lists & Logs
- Process Guide: Task Management
Viewing Reports
- Article: Searching & Reporting
- Video: Exporting Data to Excel
- Quick Reference: Payout & Payment Reports
- Quick Reference: Exporting Charge Reports
- Video & Job Aid: Using the Grid View
- Video & Job Aid: VIN Placed View
- Video & Job Aid: VIN Planning View
- Video: Downloading a BOL
- Video: Downloading Vehicle Inspection Photos
- Videos & Job Aids: Payment Processing (Routable)
- Article: Days to Delivery in Reports